FREQUENTLY ASKED QUESTIONS
01
We love your work! How do we go about scheduling a consultation?
After you submit your details on the "Contact" page, our team will review your answers and determine an estimated cost based on your guest count, desired floral, rentals, add-ons and wedding party size. We will then send you an email with the estimated cost and give you the opportunity to select a date and time for a details call to discuss your vision further.
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If you wish to move forward, we will then work to craft a detailed visual proposal of your event. Upon acceptance, next steps are to sign the contract and pay the retainer to secure our services for your date.
02
How much is the retainer to secure your services? When are payments due after that?
The retainer amount is 25% of the total amount in the detailed visual proposal that will be sent after the initial consultation.
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Payments can be made as the client sees fit with a final due date of 30 days before the event in which the full balance must be paid to ensure services. If the event booked is within 30 days, full payment is due immediately.
03
What is Included with the All- Inclusive packages?
All-Inclusive packages are custom and what is included depends on what you need specifically. ​
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As all venues are different, there are some that provide items such as linens, vases and chargers etc, included in the venue rental rate. In these cases, you will not need to include those in your proposal with us.
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We will include all items needed for floral and decor as well as any rental items that are needed for your event. These items will be outlined in your detailed visual proposal. Items that are typically needed for these packages include floral centerpieces, wedding personals, rentals and hardgoods, linens, chargers, arches, large installations, chair upgrades, furniture rentals and dance floors.
04
What if my design or vision for the event changes?
We understand that things change and are quite aware that a celebrity wedding or something you see online may inspire you to change your wedding colors or event theme. ​
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This is the reason we give you until 30 days before the event to make the final payment and is also when we will have our final details call to confirm any such changes.
05
Who will handle the setup and breakdown of the wedding or event?
Our production and logistics team will handle all of the setup and breakdown of your event according to the design proposal. ​
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We will facilitate the execution and setup of your event and all items contracted through us.
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Our breakdown team will come at the end of the night as scheduled, before your occupancy ends, to clear out any items we have brought in as well as any decor or rentals that we facilitate.